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How to Withdraw Cryptoasset

1. Log in

Log in to your AmPmCx account.

2. Select "Withdraw"

Navigate to the "Funds" button on the top navigation bar and select "Withdraw".

Funds Button

3. Withdrawal Page

You will be directed to your Bitcoin withdrawal page.

4. Select Cryptoasset

Enter into search the name of your desired cryptoasset and select the intended asset from the dropdown list.


Select Cryptoasset

5. Free Balance

The top section of your withdrawal page shows the free balance of your cryptoasset.

Free Balance

6. Withdrawal Form

Follow on-screen instructions to proceed.

Withdrawal Form

7. Enter Address

Enter the recipient address. Pay attention to the address format and asset type. A red-outlined input field indicates error in input format.

8. Enter Amount

Withdrawal amount must not be less than the minimum.

9. Withdraw

Click "Withdraw".

10. Two-factor Authentication

If you've enabled two-factor authentication (2fa), you will be prompted to verify your identity. See how to turn on 2fa.

Tfa Form

11. Enter 6-digit OTP

Open your authenticator app and enter the 6-digit one-time password (OTP) to verify your identity.

12. Verify

Click "Verify".

13. Email

An email of your withdrawal request will be sent to the address you signed up with.

Withdrawal Request

14. Processing

We will process your withdrawal during working hours.

15. Withdrawal History

The bottom section of your withdrawal page shows your recent withdrawals.

Withdrawal History